For Canadian-resident Members only: The Personal Information Protection and Electronic Documents Act (PIPEDA) is a federal law in Canada that applies to car2go Canada Ltd.’s Canadian operations. PIPEDA regulates the collection, use and handling of personal information. In some provinces, provincial privacy laws also apply.
The personal information that we collect about you will be with your express or implied consent, by your application for membership. We may collect personal information directly from you by phone, fax, or e-mail; through your use of our website; or through your use of our vehicles.
You may choose not to provide some or all of your personal information to us, but this may prevent us from providing our services to you or limit our ability to provide you with the level of service that you would otherwise expect from us as a Member.
Personal Information Generally Defined
“Personal information” also means any information from which a living individual can be identified directly, or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural or social identity.
Personal information does not include the name, title, businesses address or office telephone number of an employee of an organization, or the name, address, telephone number or other information of a person that is publicly available (e.g., such as the information that is available in a public telephone directory).
For purposes of compliance with statutory requirements imposed on flow of personal data by the European Data Protection Directive, car2go fully incorporates by reference The Daimler Code of Conduct for Customers/Suppliers, including definitions contained therein, available at www.car2go.com.
Use of Personal Information
In order to better serve you and to create an EcoScore of your driving habits, car2go may employ electronic trip data collection, including electronic and real-time connections to the vehicles internal systems, as well as external electronic hardware and software. This may provide functions such as vehicle location, speed, travel times and other personal information used to calculate and/or verify invoices, maintenance and safety. This data may also be used to prevent fraudulent usage of car2go vehicles and/or fines for late returns and other use outside the boundaries of the vehicle reservation.
Collection of Personal Information
The servers used by car2go are located within Germany and the United States. For Canadian Members: Notwithstanding the location of the servers in Germany and the United States, car2go Canada Ltd. will ensure your personal information is protected in accordance with applicable Canadian privacy laws. Note, however, that such information is subject to the laws of Germany and the United States.
car2go may also record telephone conversations with Members in connection with memberships, in order to clear up legal issues and/or to improve the quality of its vehicles and services.
As part of the normal course of your membership and use of the service, car2go may also have access to, and collect, personal information about you from: traffic tickets, electronic highway toll systems, parking lot tickets and data systems. Where this information pertains to monitoring the safe, lawful and agreed-upon use of our vehicles including, but not limited to whether you were in control of a vehicle at a specific time as can be ascertained by such personal information, you give car2go your express consent to obtain and use this personal information.
Sharing of Personal Information with Affiliates and Third Parties
Disclosure of personal information may occur in connection with a corporate transaction, proceeding or reorganization of car2go business processes for which the information is maintained. Personal information may also be disclosed as permitted or required by law or when car2go believes disclosure is necessary to protect its rights and/or comply with a judicial proceeding or court order. car2go does not disclose or sell your personal information to third parties for marketing purposes.
Without limiting the foregoing, we may disclose your personal information to:
Security and Notice of Breach
Access to Personal Information
Accuracy/Correction of Personal Information
Use of Website Tracking: